Latest Update: May 26, 2020
At A Brighter Smile Dental Care, we are actively implementing measures to ensure the health and wellbeing of our patients and team members.
In light of the emergency health crisis, and in accordance with the Louisiana Department of Health’s latest update, A Brighter Smile Dental Care will be performing only time-sensitive dental procedures in addition to essential procedures until further notice.
We deeply care for our community, and we continue to do everything we can to support one another and most importantly, keep our patients out of the emergency room for dental-related issues. For those patients with dental issues that are deemed “urgent” – dental pain beyond simple sensitivity or significant swelling – OR patients who have previously been diagnosed with disease or clinical problems that could get worse over time, we have established the following guidelines in order to support our community and do our part in keeping everyone healthy and safe as we combat COVID-19 together.
- First, if you have: Been in contact with someone suspected to have COVID-19, OR
- Had a fever in the last 24 hours of over 100.4 degrees Fahrenheit, OR
- Shown symptoms of cold/flu (fever, runny nose, sudden loss of taste or smell, persistent cough, shortness of breath), OR
- Been considered high risk for being affected by COVID-19
Please do not come to the office. Instead, call/email us and we can discuss your dental needs and, if necessary, arrange a FaceTime or phone discussion about your situation with one of our dentists to help find a solution.
- Patient visits are limited to urgent appointments that are necessary and time-sensitive only. Non-essential appointments such as cosmetics will be put on hold until at least May 15th, 2020, per recommendation by the Louisiana Department of Health and Governor Edwards.
- If you are unsure of your situation, please call us prior to your scheduled appointment as soon as possible to discuss your options. If you are coming to the office, we will be checking your temperature prior to providing any dental treatment using a temporal thermometer. A team member will also ask a series of questions to assess your risk level of exposure to COVID-19. Anyone with a temperature over 100.4 degrees Fahrenheit or deemed to be high risk will be asked to leave and will be rescheduled at one of our offices at a later date.
- Any guests that accompany patients to their appointments will be asked to wait outside of the office. Exceptions will be made only for children or those who require assistance, and those patients will be limited to one guest.
- We are currently developing a plan to support our orthodontic patients who are in continuing care in order to properly support their needs as necessary during this time. If you are an Invisalign patient, we recommend that you continue to utilize the last aligner that was provided to you as you would normally until we can see you again.
We appreciate the trust that you have placed in us, especially in these challenging times. We will stay united and continue to serve those in need. We will be providing you with regular updates as the situation evolves, but will continue to only be serving patients that need essential and/or time-sensitive treatments for the time being. If you have any questions, please do not hesitate to call our office.